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OUR

CLIENTS

tranquilico has worked with some amazing people over the years - and some incredible brands. We're proud that we are consistently chosen by  travel and other organisations to help them with their health, safety and crisis needs

WHAT OUR CLIENTS SAY

Steven Purdham - Senior Product Manager - Macs Adventure

"Thank you Colin. If my calculations are correct, I make it that exactly 100 Macs Adventure employees participated in the Crisis Management Training sessions. They were transformative for us all in getting us back into the world post-Covid. For some, the training served as a timely refresher and for others it was a comprehensive tutorial, but it has clearly helped the whole team get back on track, feel well prepared and ready to move forward with safer adventures"

Jane Sebuliba, Manager Customer Experience - Kuoni UK

"On behalf of the Kuoni team I would like to thank you for facilitating such a successful Crisis Management session. It was above all an extremely informative, enjoyable and valuable session and the survey results clearly indicate that candidates both enjoyed the session and took a lot from it, despite the pressure they felt during the table top exercise. Your understanding of the subject and the challenges faced during a crisis was invaluable and your approach and delivery was spot on. Once again, thank you for making the session such a success and we will be in touch soon".

 

Julie Stephenson
Customer Care Lead - Exoticca

"After meeting Colin at an ABTA workshop, I felt pretty confident that Exoticca could really benefit from his knowledge about Crisis Management and I organised with him to come and hold a workshop for us.

Colin flew out to Barcelona and met with key members of our team and shared his vast knowledge about managing crisis within the Travel Industry. Everyone was very impressed with the concise and informative presentation that he gave. He left us with all the information we need to put together our own Crisis Management Plan and feeling confident that in the future we will know exactly how to react in an emergency situation.

I have no hesitation in highly recommending the services of tranquilico

Ed Pyke - Operations Director Simpson Travel

I've worked with Colin at two tour operators - once on developing our crisis mgmt capabilities and  once on a full safety system review and training plan.  Colin delivers accessible, pragmatic  and highly personal service. I wouldn't hesitate to recommend him  to any tour operators who want to improve their due diligence in any H&S related area

Alan Garner - Visions in Education

“I found the Crisis Management session incredibly worthwhile and a great refresher for things we all take for granted at the start of a busy season especially post covid when things have been forgotten or filed!
I came away from the session with a greater respect of what we as an organisation will need to do should the worst happen and a much fuller understanding of the responsibilities of each party involved.
The seminar was delivered incredibly professionally and simply enough that any travel employee would gain from it.  Would have no hesitation in recommending Colin and tranquilco”

Sam Clark, Founder - Experience Travel

"We had a level 1 crisis...and followed the  Tranquilico crisis plan. exactly.   It helped us ensure that we methodically covered all the bases and that we did things the ‘correct way’ even in a period of some panic and confusion on the ground. Our response to the incident was praised by one of the clients a few weeks after the event who said “an excellent crisis management response, put in place quickly and effectively – well done”

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